How to Cancel Intercom — 2026 Guide
Intercom is a business & productivity service that appears on your bank statement as INTERCOM. Here's everything you need to cancel it and stop the charges.
Intercom appears on your statement as:
INTERCOMINTERCOM INCINTERCOM.IOCurrent Pricing
Pricing varies by plan or seat count. Your charge may differ.
How to Cancel Intercom
- 01Sign in at https://app.intercom.com/a/apps/_/billing
- 02Navigate to Account or Settings
- 03Find Subscription or Billing
- 04Select 'Cancel Subscription' or 'Manage Plan'
- 05Follow the prompts to confirm
Frequently Asked Questions
What does INTERCOM mean on my bank statement?
INTERCOM is how Intercom appears on your bank or credit card statement. Other variations include: INTERCOM INC, INTERCOM.IO.
Can I get a refund if I forgot to cancel Intercom?
Intercom refund policies vary. Most subscription services do not issue refunds for charges that have already processed. Contact Intercom support immediately if you were charged unexpectedly.
What is the fastest way to cancel Intercom online?
Navigate to https://app.intercom.com/a/apps/_/billing, sign in, and follow the cancellation steps. Cancel method: Moderate.
How much does Intercom cost per month?
Intercom Starter costs $74.00/month or $888.00/year. Last verified: 2026-05-03.
Is Intercom hard to cancel?
Intercom cancellation is rated Moderate. Settings > Billing > Cancel Plan
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