How to Cancel Zoom — 2026 Guide
Zoom is a business & productivity service that appears on your bank statement as ZOOM.US. Here's everything you need to cancel it and stop the charges.
Zoom appears on your statement as:
ZOOM.USZOOM VIDEOZOOM*ZOOM VIDEO COMMCurrent Pricing
How to Cancel Zoom
- 01Sign in at https://zoom.us/billing
- 02Navigate to Account or Settings
- 03Find Subscription or Billing
- 04Select 'Cancel Subscription' or 'Manage Plan'
- 05Follow the prompts to confirm
Frequently Asked Questions
What does ZOOM.US mean on my bank statement?
ZOOM.US is how Zoom appears on your bank or credit card statement. Other variations include: ZOOM VIDEO, ZOOM*, ZOOM VIDEO COMM.
Can I get a refund if I forgot to cancel Zoom?
Zoom refund policies vary. Most subscription services do not issue refunds for charges that have already processed. Contact Zoom support immediately if you were charged unexpectedly.
What is the fastest way to cancel Zoom online?
Navigate to https://zoom.us/billing, sign in, and follow the cancellation steps. Cancel method: Moderate.
How much does Zoom cost per month?
Zoom Workplace Pro costs $15.99/month or $191.88/year. Last verified: 2026-05-03.
Is Zoom hard to cancel?
Zoom cancellation is rated Moderate. Account > Billing > Cancel subscription
That's one. Your statement probably has 4–6 more charges like this one.
That's one. Most bank statements have 4–6 charges like this that don't match any recognizable vendor name.
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