How to Cancel Microsoft — 2026 Guide
Microsoft is a gaming service that appears on your bank statement as XBOX GAME PASS. Here's everything you need to cancel it and stop the charges.
Microsoft appears on your statement as:
XBOX GAME PASSMICROSOFT*XBOXXBOX LIVE GOLDXBOX*CORECurrent Pricing
How to Cancel Microsoft
- 01Sign in at https://account.microsoft.com/services
- 02Navigate to Account or Settings
- 03Find Subscription or Billing
- 04Select 'Cancel Subscription' or 'Manage Plan'
- 05Follow the prompts to confirm
Frequently Asked Questions
What does XBOX GAME PASS mean on my bank statement?
XBOX GAME PASS is how Microsoft appears on your bank or credit card statement. Other variations include: MICROSOFT*XBOX, XBOX LIVE GOLD, XBOX*CORE.
Can I get a refund if I forgot to cancel Microsoft?
Microsoft refund policies vary. Most subscription services do not issue refunds for charges that have already processed. Contact Microsoft support immediately if you were charged unexpectedly.
What is the fastest way to cancel Microsoft online?
Navigate to https://account.microsoft.com/services, sign in, and follow the cancellation steps. Cancel method: Moderate.
How much does Microsoft cost per month?
Xbox Game Pass Core costs $9.99/month or $59.99/year. Last verified: 2026-05-03.
Is Microsoft hard to cancel?
Microsoft cancellation is rated Moderate. Formerly Xbox Live Gold; same billing entity as Game Pass Ultimate
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