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How to Cancel Vivint — 2026 Guide

Difficult to cancelLast verified: 2026-05-03

Vivint is a home & utilities service that appears on your bank statement as VIVINT. Here's everything you need to cancel it and stop the charges.

Vivint appears on your statement as:

VIVINTVIVINT SMART HOMEVIVINT INCVIVINT.COM

Current Pricing

Monthly
$29.99
Annual
$359.88

Pricing varies by plan or seat count. Your charge may differ.

How to Cancel Vivint

  1. 01Email support@vivint.com
  2. 02Include your account email in the subject line
  3. 03Request cancellation explicitly
  4. 04Wait for confirmation reply (1-3 business days)
  5. 05If no reply in 3 days, follow up and keep a copy

Frequently Asked Questions

What does VIVINT mean on my bank statement?

VIVINT is how Vivint appears on your bank or credit card statement. Other variations include: VIVINT SMART HOME, VIVINT INC, VIVINT.COM.

Can I get a refund if I forgot to cancel Vivint?

Vivint refund policies vary. Most subscription services do not issue refunds for charges that have already processed. Contact Vivint support immediately if you were charged unexpectedly.

What is the fastest way to cancel Vivint online?

Navigate to https://www.vivint.com/account, sign in, and follow the cancellation steps. Cancel method: Difficult.

How much does Vivint cost per month?

Vivint Smart Home Monitoring costs $29.99/month or $359.88/year. Last verified: 2026-05-03.

Is Vivint hard to cancel?

Vivint cancellation is rated Difficult. Must call or email to cancel; contract terms vary

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