How to Cancel Gen Digital — 2026 Guide
Gen Digital is a security & vpn service that appears on your bank statement as NORTON. Here's everything you need to cancel it and stop the charges.
Gen Digital appears on your statement as:
NORTONNLI*NORTONNORTONLIFELOCKGEN*NORTONNORTON.COMCurrent Pricing
Pricing varies by plan or seat count. Your charge may differ.
How to Cancel Gen Digital
- 01Sign in at https://my.norton.com/extspa/home
- 02Navigate to Account or Settings
- 03Find Subscription or Billing
- 04Select 'Cancel Subscription' or 'Manage Plan'
- 05Follow the prompts to confirm
Frequently Asked Questions
What does NORTON mean on my bank statement?
NORTON is how Gen Digital appears on your bank or credit card statement. Other variations include: NLI*NORTON, NORTONLIFELOCK, GEN*NORTON, NORTON.COM.
Can I get a refund if I forgot to cancel Gen Digital?
Gen Digital refund policies vary. Most subscription services do not issue refunds for charges that have already processed. Contact Gen Digital support immediately if you were charged unexpectedly.
What is the fastest way to cancel Gen Digital online?
Navigate to https://my.norton.com/extspa/home, sign in, and follow the cancellation steps. Cancel method: Moderate.
How much does Gen Digital cost per month?
Norton 360 Deluxe costs $8.75/month or $104.99/year. Last verified: 2026-05-03.
Is Gen Digital hard to cancel?
Gen Digital cancellation is rated Moderate. My Norton > Subscription > Cancel auto-renewal; renewal price $104.99/yr; heavily discounted first year ($49.99); NortonLifeLock renamed to Gen Digital
That's one. Your statement probably has 4–6 more charges like this one.
That's one. Most bank statements have 4–6 charges like this that don't match any recognizable vendor name.
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