How to Cancel Box — 2026 Guide
Box is a cloud storage service that appears on your bank statement as BOX.COM. Here's everything you need to cancel it and stop the charges.
Box appears on your statement as:
BOX.COMBOX INCBOX*Current Pricing
How to Cancel Box
- 01Sign in at https://account.box.com/settings
- 02Navigate to Account or Settings
- 03Find Subscription or Billing
- 04Select 'Cancel Subscription' or 'Manage Plan'
- 05Follow the prompts to confirm
Frequently Asked Questions
What does BOX.COM mean on my bank statement?
BOX.COM is how Box appears on your bank or credit card statement. Other variations include: BOX INC, BOX*.
Can I get a refund if I forgot to cancel Box?
Box refund policies vary. Most subscription services do not issue refunds for charges that have already processed. Contact Box support immediately if you were charged unexpectedly.
What is the fastest way to cancel Box online?
Navigate to https://account.box.com/settings, sign in, and follow the cancellation steps. Cancel method: Moderate.
How much does Box cost per month?
Box Personal Pro costs $10.00/month or $84.00/year. Last verified: 2026-05-03.
Is Box hard to cancel?
Box cancellation is rated Moderate. Account settings > Downgrade or cancel; annual plan at $7/mo
That's one. Your statement probably has 4–6 more charges like this one.
That's one. Most bank statements have 4–6 charges like this that don't match any recognizable vendor name.
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